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AMERICA’S SERVICE MELTDOWN: RESTORING SERVICE EXCELLENCE IN THE AGE OF THE CUSTOMER

Raul Pupo January 10, 2014 Respond
Raul's award winning book

Raul’s award winning book

Raul talks about America’s Service Meltdown with marketing guru Barry Epstein.

 

 

http://www.youtube.com/watch?v=h3f0oa6yYt8

Management Advisor

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THE NFL MELTDOWN: A CASE STUDY IN CUSTOMER MISMANAGEMENT
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