5 Comments → “THE SERVICE ETHIC: THE ULTIMATE GUARANTOR AGAINST MORAL HAZARDS”

  1. C Lon Smith says:

    Great article! And, by the way a great book,

    Performance is lacking not only in the corporate world but it has permeated into every organization including, philanthropic organizations, institutions of higher learning and religious organizations, through management’s willingness to accept mediocrity as a way of life. The ‘that’s good enough’ attitude is moving the United States into the realm of a third world country. Emloyees are not being led, challenged or encouraged to excel.


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  1. […] construct of the service ethic makes clear that the quality of service must be uniform across the entire customer set at all […]

  2. […] His book, “Conscious Capitalism” (co-written with highy acclaimed Raj Sisodia), reflects about profits versus societal impact or shareholder versus stakeholders. Mackey and Sisodia argue that true business (from their perspective) must be “good” for all stakeholders. […]

  3. […] of monumental importance to the direction and scope of our capitalist vision. I foresee that this moral hazard is the greatest threat to our continued success as a good and moral […]

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